dkk99 is committed to protecting your personal information. This Privacy Policy explains what data we collect from Pakistani players, how we use it, how we keep it secure, and what rights you have over your own information at dkk99.bet.
dkk99 ("we", "us", "our") operates the online sports betting and live casino platform accessible at dkk99.bet (the "Platform"). We understand that your personal data is important to you and that Pakistani players expect the platforms they use to handle their information with care, honesty, and full transparency.
This Privacy Policy sets out in clear terms what personal information dkk99 collects from users, the purposes for which that information is processed, the lawful bases on which processing takes place, and the rights available to you as a data subject. It applies to all users of the dkk99 Platform regardless of how they access it — through a desktop browser, a mobile browser in Karachi, Lahore, Islamabad, or anywhere else in Pakistan.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy. By registering an Account or using the Platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
Data Controller: dkk99 acts as the data controller in respect of personal data collected through the Platform. If you have any questions about how your data is handled, please contact our support team via live chat or email at [email protected].
dkk99 collects personal data that is necessary for the provision of our services, compliance with our licensing obligations, and the prevention of fraud and money laundering. The categories of personal data we collect include:
dkk99 collects personal data through the following channels:
Accuracy: You are responsible for ensuring that the personal data you provide to dkk99 is accurate and up to date. If any of your details change — particularly your contact information or payment method details — please update them via your Account settings or contact our support team promptly.
dkk99 processes your personal data only where we have a lawful basis to do so. The table below summarises the primary purposes of processing and the corresponding legal basis:
Processing your registration information, managing your Account, processing deposits and withdrawals, and settling bets are necessary for the performance of our contract with you as a registered dkk99 Player.
Identity verification (KYC), age verification, anti-money laundering checks, and fraud prevention are required by our international gaming licence and applicable financial regulations. We cannot provide our services without completing these checks.
We process certain technical and usage data to maintain Platform security, detect and prevent fraud and bonus abuse, improve our products, and personalise your experience on dkk99. These interests are balanced against your privacy rights and do not override them.
Where we wish to send you promotional communications about dkk99 offers, PSL season promotions, or new game launches, we will do so only where you have provided explicit consent. You may withdraw consent to marketing communications at any time via your Account settings.
Responsible Gaming Data: Data relating to your responsible gaming settings — including self-exclusion requests and deposit limit configurations — is processed to fulfil our legal and licence obligations to promote responsible gambling. This data is treated with heightened sensitivity and is not used for marketing purposes.
dkk99 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
All third parties who receive your personal data from dkk99 are required to handle it in accordance with applicable data protection law and may only use it for the specific, disclosed purpose for which it was shared.
dkk99 operates under an international gaming licence, and some of the third-party service providers we work with may process your personal data outside Pakistan. Where personal data is transferred internationally, dkk99 ensures that appropriate safeguards are in place, such as standard contractual clauses or equivalent data transfer mechanisms, to maintain a level of data protection consistent with this Privacy Policy.
By using the dkk99 Platform, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside Pakistan. We take all reasonable steps to ensure your data remains protected wherever it is processed.
dkk99 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, licensing, accounting, or reporting requirements.
Upon expiry of the applicable retention period, dkk99 will securely delete or anonymise your personal data so that it can no longer be linked to you.
dkk99 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security programme includes:
Your Responsibility: While dkk99 takes extensive measures to secure your data, you also play a role in keeping your Account safe. Never share your login credentials with anyone. If you suspect your Account has been compromised, contact our 24/7 support team via live chat immediately.
dkk99 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit dkk99.bet. They serve a number of functions, as described below.
These cookies are strictly necessary for the Platform to function. They include session authentication cookies that keep you logged in to your dkk99 Account, security cookies that protect against cross-site request forgery, and cookies that remember your responsible gaming settings. Essential cookies cannot be disabled without impairing Platform functionality.
We use analytics tools to understand how players interact with the dkk99 Platform — which pages are visited most, where players navigate from, and how long sessions typically last. This data is aggregated and anonymised where possible. Analytics cookies help us continuously improve the dkk99 experience for Pakistani players.
Where you have given consent, dkk99 may use cookies to track which promotional campaigns, PSL season offers, or affiliate referrals led to your registration. This helps us measure the effectiveness of our marketing spend and deliver relevant offers to you. You may opt out of marketing cookies via your browser settings or by contacting our support team.
Most web browsers allow you to control cookies through their settings preferences. Please note that disabling certain categories of cookies may affect the functionality of the dkk99 Platform. For guidance on managing cookies, refer to the help documentation for your specific browser.
As a dkk99 user, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team via live chat or by emailing [email protected]. We will respond to all requests within 30 days.
Verification: For your security, dkk99 may need to verify your identity before fulfilling a data rights request. This is to ensure that personal data is not disclosed to, or deleted at the request of, an unauthorised person.
The dkk99 Platform is strictly intended for individuals who are 21 years of age or older. dkk99 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the dkk99 registration process, and we may request supporting documentation at any time.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated Account. If you believe that a minor has registered on dkk99, please notify us immediately via live chat or at [email protected].
Parental Controls: We strongly encourage parents and guardians to make use of parental control tools and internet filtering software to prevent minors from accessing online gambling platforms.
The dkk99 Platform may contain links to third-party websites or resources — for example, links to our payment partners' information pages or responsible gaming support organisations. dkk99 does not control those third-party sites and is not responsible for their privacy practices or content.
This Privacy Policy applies solely to data collected by dkk99 through the Platform. We encourage you to review the privacy policies of any third-party sites you visit, as their data handling practices may differ from ours.
dkk99 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or our licensing obligations. When we make material changes to this Policy, we will notify registered Players by displaying a prominent notice upon login or by sending a notification to the email address registered on your Account.
The updated Policy will take effect on the date stated at the top of the document. Your continued use of the dkk99 Platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy. If you do not agree to the revised Policy, you should stop using the Platform and may request Account closure in accordance with our Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way dkk99 handles your personal data, please reach out to us through the following channels:
For information about your responsible gaming options or to request Account restrictions, please visit our Responsible Gaming page or speak to our support team directly.
A quick-glance summary of the key protections and principles that govern how dkk99 handles personal data for all Pakistani players.
Every piece of data transmitted between your device and dkk99.bet is protected with industry-standard 256-bit SSL/TLS encryption. Your personal and financial information travels securely at all times.
dkk99 verifies every player's identity to comply with its international gaming licence. This protects you, ensures minors cannot access the Platform, and keeps the dkk99 community fair and secure.
dkk99 does not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is shared only where strictly necessary to provide the service or meet legal obligations.
From your dkk99 Account settings you can update your information, adjust marketing preferences, and request data access or deletion. Your rights are real and we process every request within 30 days.
Financial data linked to JazzCash, EasyPaisa, Raast, HBL, UBL, and Meezan Bank transactions is processed through encrypted channels and never stored in plain text on dkk99 servers.
dkk99 conducts periodic security assessments and penetration tests across its infrastructure. Any identified vulnerabilities are remediated promptly to maintain the highest standard of data protection.
Have a question about how your data is used? Our support team is online 24/7. Or explore your Account to manage your privacy and responsible gaming settings.